Effective Date: October 19, 2026
Welcome to NorthStar Auto Transport. These Terms and Conditions govern your use of our website and, where applicable, your interactions with us regarding auto transport services.
Business information
NorthStar Auto Transport
376 Kelly St SE, Atlanta, GA 30312, USA
Phone: (404) 924-7355
Website: http://northstarautotransport.us
By using this website, requesting a quote, or booking a service, you agree to the applicable terms described below. If you do not agree, please discontinue use of the website.
You may use this website for lawful purposes, including learning about our services, requesting information, and arranging vehicle transportation.
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent information, or use its content for unlawful activities.
We may update, suspend, or discontinue parts of the website when reasonably necessary.
NorthStar Auto Transport provides information about the following auto transport services:
Actual service availability depends on the requested route, vehicle condition, carrier availability, scheduling, road access, and other operational factors.
The precise services provided under a particular shipment will be established by the applicable written quote, booking confirmation, transportation agreement, or other governing documents.
Where NorthStar Auto Transport acts as a transportation broker, the shipment may be performed by an independent motor carrier. Where it acts in another capacity, that role and the applicable responsibilities should be stated in the relevant agreement. Nothing in these website terms should be interpreted as establishing an operating role that differs from the actual arrangement.
Quotes are based on the information provided by the customer and the transportation arrangements available when the quote is prepared.
Pricing may depend on:
A quote does not guarantee a particular pickup date, delivery date, carrier assignment, or price beyond the terms expressly stated in the quote or agreement.
Any additional charges must be handled according to the applicable agreement. Customers should review the complete price and any conditions before accepting a shipment.
A quote request is not necessarily a confirmed booking.
A booking is considered confirmed only when the applicable acceptance and confirmation requirements have been met, as specified in the relevant agreement or booking communication.
Customers are responsible for providing accurate contact details, vehicle information, pickup and delivery addresses, and scheduling preferences.
Changes to the vehicle, route, dates, or other material shipment details may affect pricing, availability, and scheduling.
Payment methods, deposits, balances, payment timing, and any applicable fees will be disclosed through the relevant quote, booking agreement, or invoice.
Customers agree to comply with the payment terms applicable to their shipment.
If a payment is disputed, delayed, reversed, or otherwise unsuccessful, the parties’ rights and responsibilities will be determined by the applicable agreement and governing law.
Customers should obtain written clarification of any payment terms they do not understand before confirming a booking.
Cancellation and rescheduling rules may vary depending on the shipment stage, carrier assignment, payment arrangements, and governing agreement.
Any applicable cancellation fees, deposit refund conditions, rescheduling charges, or other consequences should be disclosed before booking.
Customers who need to cancel or change a shipment should contact NorthStar Auto Transport as soon as reasonably possible.
This section does not establish a universal cancellation fee or guarantee a particular refund. The applicable written agreement and governing law determine the terms of a specific booking.
Customers are responsible for:
Failure to provide accurate information or meet agreed requirements may affect scheduling, pricing, or the ability to complete a shipment.
The vehicle’s condition should be documented during pickup and delivery using the applicable inspection report, bill of lading, photographs, or other shipment records.
Customers should review the pickup documentation and ensure that existing damage is recorded accurately.
At delivery, customers should inspect the vehicle promptly and document any apparent damage or discrepancies. Concerns should be reported to the responsible carrier or other responsible party in accordance with the governing agreement, applicable claims procedures, and legal deadlines.
Vehicles should not contain personal belongings unless the transport provider has expressly authorized them and the applicable terms permit their carriage.
Personal items may not be covered by motor carrier cargo insurance and may create additional safety, weight, or regulatory concerns.
Customers are responsible for following the instructions provided for their specific shipment.
Insurance coverage, exclusions, deductibles, claim procedures, and liability depend on the applicable transportation agreement, carrier policy, and governing law.
Customers should request and review relevant insurance information before shipment. They should not assume that every form of damage, loss, delay, personal property, or vehicle-related expense is covered.
Nothing in these terms excludes liability where such exclusion is prohibited by law or replaces any non-waivable legal rights.
Pickup and delivery estimates may be affected by weather, traffic, road restrictions, mechanical problems, carrier availability, loading conditions, and other events outside a party’s reasonable control.
The applicable agreement determines whether dates are estimates or firm commitments and explains how changes are communicated.
Door-to-door service is subject to safe and lawful access. If a carrier cannot access a requested location, an alternative nearby pickup or delivery point may be necessary.
Customers should confirm any change in meeting location and any associated charges before proceeding.
Where a shipment involves an independent carrier, that carrier may be responsible for performing the physical transportation under the applicable agreement.
The identity and responsibilities of the carrier, broker, or other service provider should be established in the shipment documents.
Customers should review the relevant parties’ credentials and contact details and retain copies of the applicable agreements.
Unless otherwise stated, website text, branding, graphics, design elements, and other materials are owned by or licensed to their respective rights holders.
You may access the content for personal, noncommercial informational purposes. You may not reproduce, distribute, modify, or commercially exploit protected material without permission, except as allowed by law.
Service descriptions and general website information do not replace the terms of an individual transportation agreement.
The website may contain links to external websites, service providers, or resources. Such links are provided for convenience.
NorthStar Auto Transport does not necessarily control third-party content, privacy practices, availability, or terms. Users should review the relevant third party’s policies before providing information or entering into an agreement.
To the extent permitted by applicable law, NorthStar Auto Transport is not responsible for losses resulting solely from a user’s misuse of the website, inaccurate information supplied by that user, or circumstances outside the business’s legal responsibility.
Nothing in these terms excludes or limits liability for fraud, willful misconduct, non-waivable statutory obligations, or any other liability that cannot lawfully be excluded or limited.
Liability arising from a particular vehicle shipment is governed by the applicable transportation agreement and relevant law.
Personal information submitted through the website or during the booking process will be handled in accordance with the NorthStar Auto Transport Privacy Policy and applicable privacy laws.
Please review the Privacy Policy to understand how information may be collected, used, disclosed, and protected.
These website terms are subject to applicable laws. Any governing-law, jurisdiction, or dispute-resolution provision for a particular shipment must be consistent with applicable federal and state law and the governing transportation agreement.
Nothing in this section removes any mandatory rights or protections available under applicable law.
We may revise these Terms and Conditions to reflect changes in our services, website, operational practices, or legal requirements.
Updated terms will be posted on this page with a revised effective date where appropriate. Your use of the website after an update constitutes acceptance only to the extent permitted by applicable law.
Changes to an existing shipment agreement will be governed by the terms applicable to that agreement and any valid subsequent amendment.
For questions about these Terms and Conditions or our auto transport services, contact:
NorthStar Auto Transport
376 Kelly St SE
Atlanta, GA 30312
United States
Phone: (404) 924-7355
Website: http://northstarautotransport.us
